DPDP Act 2023 & IT Rules 2021 Statutory Mechanism
Statutory Grievance Redressal Mechanism
Formal channel for exercising Data Principal rights, parental consent modifications, child data protection inquiries, and commercial disputes.
Statutory Compliance Officer
Designation: Data Protection & Grievance Officer
Entity: SiksaTech India Platform Operations
Email: grievance@siksatech.in
Secondary Support: support@siksatech.in
Statutory Timelines
- Acknowledgment: Within 48 hours with unique Ticket ID.
- Data Erasure: Within 72 hours upon verified parental request.
- Final Resolution: Within 30 days maximum.